UX Audit

Run this checklist each time you need an expert review of your website's user experience.
1
Introduction:
2
Preliminaries:
3
Prepare the audit
4
Personas:
5
Review UX business goals document
6
Identify user persona
7
Analytics:
8
Review analytics reports
9
Identify pages with highest conversion rates
10
Identify high-traffic pages with high bounce rate
11
Customer journey:
12
Identify weak points in customer journey
13
Identify strong points in customer journey
14
Design and usability:
15
Have site layout evaluated
16
Have mobile experience evaluated
17
Solutions:
18
Create solutions plan of action
19
Redesign full purchase path for weakest customer journey
20
Suggest improvements to site usability
21
Approval:
22
Sources:
23
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