In our 20th episode of the Employee Onboarding Podcast, we are honored to host Dr. Christina Moran, joining host Erin in an insightful conversation on employee onboarding and creating exceptional onboarding experiences.

Dr. Christina Moran is a licensed psychologist and an esteemed member of the leadership team at a renowned design architecture firm.

Together, they explore innovative ideas and best practices gleaned from Christina’s extensive expertise in people leadership, organizational effectiveness, and psychological research.

Join us as we unravel the essential elements that contribute to successful onboarding and learn valuable insights into prioritizing the human touch amidst evolving technological advancements.

Here’s what we’ll cover:

• Introducing Dr. Christina Moran
• Exploring Dr. Moran’s passions and interests
• Applying psychology to the workplace
• Elements of a great onboarding experience
• Productive onboarding and its downfalls
• Motivating colleagues for onboarding
• The starting point of onboarding
• Balancing AI with human touch
• Creating “wow moments” for new hires

Also listen on Apple, Spotify, Google, Podchaser, Podcast Addict, Deezer, & all your favorite podcast platforms!

Today, we’re going to take a look at Improvizations, a workforce consulting firm that works with a huge variety of organizations to improve and automate their business processes. 

As part of our Solutions Partner program, CEO and founder of Improvizations Bryan deSilva engages his clients and gets them as excited as he is about continuous improvement. 

Together, we’ll dive into how Bryan and his team accomplishes this with Process Street, along with a bit about his own life and what gets him so excited about workflows. 

• What Improvizations specializes in
• What Bryan loves most about being a Solutions Partner
• The best part of Bryan’s job
• What Bryan does when he’s not building workflows

Join us as we take a closer look at the success story of Kelli Segretto of K Segretto Consulting, a leading Property Management Consulting business.

In this partner spotlight, we will explore how the strategic integration of the Solutions Partners program has played a crucial role in driving K Segretto Consulting and her clients to new heights of success. 

You will discover how Kelli leverages the power of Process Street to create customized workflows, setting a new standard in property management consulting.

Learn how Kelli leverages the Solutions Partners program to grow her own consultancy, along with fun facts about her personally and the workflows that have brought her the most joy.

• The scoop with Kelli’s process management consulting company
• What Kelli loves most about the work she does as a Solutions Partner
• The most fulfilling workflow Kelli has built for a client
• What Kelli does when she’s not building workflow
• What else makes Kelli tick? 

Careers can typically take many unexpected turns in the tech industry. We’ve seen this time and time again at Process Street. One person who embodies this concept of career growth and transformation is Ellie Mahoney. 

Being the link between customer needs and product development, Ellie’s role as Product Manager is a testament to Process Street’s commitment to empower top talent to evolve and thrive. 

Her career transition in Process Street has made her a vibrant and dynamic force to be reckoned with. Ellie’s entire career path has travelled through many different industries, and she’s taken on more challenging roles than I have fingers – which is exactly how she likes it. 

We’re taking a look at how Ellie’s diverse career path and skillset trickles into the work she does here at Process Street. 

• Introducing our Product Manager: Ellie Mahoney
• Ellie’s professional life before Process Street
• From CS to Product Manager: Ellie’s career growth in Process Street
• Working at Process Street through Ellie’s eyes 

In this Spotlight Series blog, we learn all about Brenda Chan, currently working at Customer Support Level 2 as part of the Customer Success team.

Brenda has been at Process Street for over two years and is the epitome of a process pro! Her love for processes is evident in everything she does, and she enjoys testing and improving processes daily.

Brenda is not only a foodie with a passion for TV and film but has been learning Spanish for nearly a year.

We’re fortunate to have her as part of our team, where her expertise and enthusiasm continue to shine, making our customer support experience top-notch.

Keep reading to learn more about Brenda!

When it comes to exemplifying our core value of continuous improvement, our Customer Success Manager Gustavo Amaral is at the forefront. That’s why we are thrilled to feature him as the star of our new Employee Spotlight blog post!

Gustavo’s commitment to personal and professional development at Process Street and beyond exhibits a strong desire to learn, explore the world around him, and excel in his role. Being highly skilled both in workflow creation and customer service makes Gustavo the perfect asset to our company.

This edition of Employee Spotlight will shine the light on the family man, the motorcycle enthusiast, and the caring professional who sees our customer’s satisfaction as his top priority.

• Introducing Gustavo Amaral, Customer Success Manager
• Gustavo’s professional experiences prior to Process Street
• Personal growth and continuous improvement
• Gustavo’s take on working for Process Street
• Bonus questions!

At Process Street, we take great pride in our exceptional team members, and today, we’re excited to shine the spotlight on one of our remarkable leaders – Ashley Chain. 

Ashley’s journey with us began even before the pandemic struck, making her a key figure in navigating our company through challenging times. As a female leader in the tech industry, Ashley exemplifies our core value of laser focus. 

Her unwavering determination has been instrumental in fostering a people-focused company culture that encourages growth and empowers our employees to thrive.

Join us as we celebrate Ashley’s contributions and learn more about her insights, experiences, and the positive impact she continues to make on Process Street’s journey. Get to know the visionary leader who inspires us all to embrace resilience and purpose in everything we do: 

• Introducing our Director of People & Operations: Ashley Chain
• Ashley’s professional life before Process Street
• Life at Process Street from the Director of People & Operations 
• Ashley Chain: The mastermind behind Process Street’s epic company culture

As there are so many different types of recurring work happening in every part of your company, it can be difficult to keep track of what’s working and what’s not.

You can often spend too long looking for answers to questions like these:

“Which processes in the Sales team run smoothly and which take longer than they should?”

“Who in the Underwriting team completes their tasks on time and who misses their due dates?”

“Have we reduced the time it takes HR to complete the onboarding process, for new Account Executive hires in particular?”

“How many different processes is the IT Helpdesk team involved in, and how many tasks have they completed in the last 30 days?”

“How long does it take the Customer Success team to onboard a customer, and which onboarding tasks take the longest to complete?”

Wouldn’t it be useful to have a custom-made dashboard so you can get answers to these types of questions with one, quick glance?

Well, with the launch of Process Street BI Integrations, now you can.

To find out how you can export, store, visualize, and utilize all your Process Street data in the way that you want to, take five minutes to read through the following topics and find out:

• What is Process Street BI Integrations and who is it for?
• How Process Street BI Integrations work
• What benefits Process Street BI Integrations brings
• How to get Process Street BI Integrations

Let’s get started.
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For a decade, we’ve been on a mission to revolutionize recurring work. 

We’re proud to have helped teams like Salesforce, MIT, Colliers, and Hartford Healthcare streamline their business operations, and our innovation has attracted funding from renowned investors like Accel, Salesforce Ventures, and Atlassian Ventures. 

We built the world’s easiest-to-use business process management platform, accessible without engineering support. Then we made it available on Slack, Teams, iOS, and Android, empowering teams to work from anywhere with one-click approvals, quick-fill forms, and powerful automations.

Now, we’re excited to announce the next phase of our journey, the evolution of our product from a workflow management tool to an AI-powered process platform. 

Introducing Process AI, a next-gen process management platform powered by AI and ChatGPT.

P.S. We’ve just launched Process AI on Product Hunt, so feel free to support us over there!

In this blog post, we’ll look at:

• Why traditional process management is hard
• Process AI: Next-gen process management
• What Process AI can do
• The future of process management 

Are you tired of getting bogged down by tedious and repetitive tasks, such as manual data entry for intake forms or job applications? 

Do you want to collect feedback from customers but find yourself constantly chasing them for bits of information? 

Are you finding it difficult to gather attendee email addresses for an upcoming webinar?

Well, fear not!

Our Forms data collection tool will revolutionize how you collect data. Here’s how:

• If you find yourself inputting data manually, Forms will save you time.
• Struggling to collect information for a workflow? Forms will do it for you.
• Collecting data in different ways or formats? Forms will ensure workflow consistency.
• Dealing with delays due to missing or inaccurate data? Collect data upfront with Forms!

In this blog post, I’m going to dive deep into Forms and explore why they’re useful and what they can do for you.

So, grab a cup of coffee, sit back, and let’s explore the wonderful world of Forms.