Templates
Finance
Client Onboarding for Financial Planners
👨‍💼

Client Onboarding for Financial Planners

Run this checklist to make sure you're fully prepared to work with each of your new clients.
1
Introduction:
2
Welcome:
3
Record the client's details
4
Send over the contract for signing
5
Confirm contract has been signed and received
6
Send the new client a welcome email
7
Send over a questionnaire
8
Confirm questionnaire has been completed and received
9
Scheduling:
10
Schedule meetings
11
Preparations (pre-meeting):
12
Request financial documents
13
Prepare meeting agenda
14
Call flow (during meeting):
15
Discuss client's goals
16
Discuss the client's assets
17
Discuss client's investment portfolio
18
Discuss additional non-investment items
19
Strategy (post-meeting):
20
Record meeting notes to CRM profile
21
Confirm financial documents have been received
22
Formulate a financial strategy
23
Inform your client of the next steps
24
Feedback:
25
Ask for feedback on the onboarding process
26
Incorporate client’s feedback into strategy
27
Sources:
28
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